To facilitate convenience for customers who are members of the old version of the Singha Online website, allowing easy and quick access and placing orders on the new website version, the Singha Online team has imported existing member data to the new website version. Customers simply need to verify their identity and sign in to use the service, and they can immediately place orders on the website without having to fill out all the information to register as a new member.
Customers who are members of the old website version can log in using 3 methods.
1. Existing customers who use Gmail can log in with their Google Account.
2. Existing customers can click the password reset link sent to their email.
3. Existing customers can click "Forgot Password" on the website.
1. Existing customers who use Gmail can log in with their Google Account.
Customers who registered for membership on the old website version with a Gmail (@gmail.com) email can use the membership system on the new Singha Online website version by logging in with Google Account, following these steps:
1.1 Select “Main Menu” (Hamburger menu) at the top right corner.
1.2 Click the “Sign In” button
1.3 Then select “Google”
1.4 The system will prompt you to choose the Google Account to connect
1.5 Accept the terms and privacy policy
1.6 The system will automatically create an account and log you into the new website version
2. Existing customers can click the password reset link sent to their email
For customers who were existing members of the Singha Online website and used various email accounts to register, they will receive an email from Singha Online requesting identity verification by clicking the link in the received email and changing their password on the new website version, as follows:
2.1 Open the email received from Singha Online (if not found in the inbox, check the junk/spam folder), then click the confirmation link in the received email*
2.2 The “Change Password” page will appear. Enter the password and confirm password fields according to the system requirements, then click the “Change Password” button.
2.3 Click “OK” to confirm the password change
2.4 The system will display the successful password change page. You can click the “Sign In” button or go back to the Home page.
2.5 If choosing to sign in on the email tab, enter your email account and password, then click the “Sign In” button.
2.6 The website's main page will appear, ready for you to select and purchase products immediately.
*Note: The confirmation link in the email can only be used once. If you click the link and access the Change Password page but do not complete setting a new password and close the window, or if you do not click the link to change your password within 30 days of receiving the email, you will not be able to access the Change Password page from that email link again.
However, customers can click “Forgot Password” to set a new password and use their existing member account on the new website version, which will be explained in the next section.
3. Existing customers can click “Forgot Password” on the website
Another way for existing customers who used an email account to register for membership on the Singha Online website to verify their identity on the new website version is by clicking “Forgot Password” and setting a new password, as follows:
3.1 Select “Main Menu” (Hamburger menu) at the top right corner.
3.2 Click the “Sign In” button
3.3 Click the Email tab, then select “Forgot Password?”
3.4 On the Forgot Password page, enter the email account used for membership on the old website version and click “Send”
3.5. The system will notify you to change the password for the email account used for registration
3.6 Check your email for the Forgot Password email (in the inbox or junk folder)
3.7 Click the Confirm Email button or copy/paste the confirmation link into a browser to verify your identity
3.8 The “Change New Password” page will appear. Enter the password and confirm password fields according to the system requirements, then click the “Change New Password” button.
3.9. Click “OK” to confirm the password change
3.10 The system will display the successful password change page. You can click the “Sign In” button or go back to the Home page.
3.11 If choosing to sign in on the email tab, enter your email account and password, then click the “Sign In” button.
3.12 The website's main page will appear, ready for you to select and purchase products immediately.
